What FICA documents will I need?
The documents South African betting sites ask for, how to get verified on the day you sign up, and how to share your ID safely.
On this page
In one line: every licensed South African betting site has to confirm who you are before it pays you. Have your ID, proof of address and bank details ready, upload them the day you sign up, and your first withdrawal won’t have to wait for paperwork.
Why you’re asked
The Financial Intelligence Centre Act requires regulated businesses, betting sites included, to know who their customers are. A licensed site that let you deposit, win and withdraw without ever checking your identity would be breaking the rules it’s licensed under. So it’s a good sign when a site asks, and the quicker you do it, the smoother everything after it.
What you’ll usually need
Proof of identity. A South African ID card or green ID book, or a passport. The name must match your account exactly.
Proof of address. A recent municipal bill, bank statement or lease with your name and address.
Proof of your bank account. A bank statement or bank letter showing your name and the account you want to be paid into.
What our six sites say
- 10bet: you pass FICA during registration, and you need it before your first deposit if you want the welcome bonus (checked 13 October 2026).
- Betfred: upload documents no older than three months; its terms let it ask for a selfie and hold payouts until you send one (2 November 2026).
- Easybet: you upload documents in the FICA section of your account, and your bank details at registration. To change bank details later, it asks for a statement no older than three months, a photo of your ID and a selfie holding your ID (checked 13 October 2026).
- Lucky Fish: your ID number is checked when you register, and you need a valid South African ID or passport approved before your first withdrawal. Its FICA team is on 087 365 0651 (checked 13 October 2026).
- Virgin Bet: a green ID book, smart ID card (both sides) or passport, plus a utility bill, bank statement or rates invoice under three months old. It aims to review documents and its biometric check within 24 to 48 hours (2 November 2026).
- YesPlay: verify your cellphone number and add and verify your bank account before your first withdrawal; it may ask for more documents (checked 13 October 2026).
Get through it fast
Register in the name on your ID. “Tom” when your ID says “Thomas”, or a bank account in a married name your ID doesn’t show, is the most common cause of delays.
Take a clear photo. Flat surface, good light, all four corners visible, nothing covered by your thumb.
Do it on day one. Many sites only check documents when you first ask to withdraw, which is exactly when you least want to wait.
Share your documents safely
Upload through the site’s own account area or its published support address. Treat anything else as a red flag: a WhatsApp number given out in a chat, a personal Gmail address, or a link sent to you out of the blue. Your ID and proof of address are exactly what an identity thief wants.
Never share your card PIN or your banking password. No betting site needs either.
If your documents are rejected
Ask which document failed and why, and keep the conversation in writing. Then send a clearer or more recent copy. If you get stuck, our withdrawal guide covers how to escalate.